jili200 Privacy Policy

jili200 takes the privacy of users in Bangladesh very seriously. This privacy policy explains what kind of information we collect when you use the jili200 platform, why we collect it, and how that information is kept secure. By using this site, you will be considered to have agreed to the terms of this policy. Please read this policy carefully.

1. Information Collection: What Information We Collect

During registration and use of services at jili200, we may collect the following types of information:

1.1 Personally Identifiable Information

• Full name (in Bengali and English)
• Date of birth (for age verification — only users aged 21 and above are allowed to open an account)
• Email address
• Mobile number
• Residential address
• National ID card or passport details (when required for KYC verification)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Cookies and session data
• Login time and location (geographic region)
• Time spent on the site and pages visited

1.4 Gaming Activity Information

• Play history and betting records
• Bonus and promotion usage history
• Win and loss statistics
• Game preferences and play patterns

2. Purpose of Using Information

jili200 uses collected information only for specific legitimate purposes. Each purpose is described in detail below:

2.1 Account Management and Verification

Your personal information is used to confirm your identity, verify your age (21+ confirmation), and keep your account secure. This helps prevent fraudulent activity and stops multiple accounts from being created.

2.2 Financial Transaction Processing

Your payment information is verified for deposits and withdrawals. The minimum deposit at jili200 is ৳300 and the minimum withdrawal is ৳1,000. This information is essential to safely complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

2.3 Providing Customer Service

Your information is used to assist you through 24/7 Bengali live chat support and to resolve your complaints or questions.

2.4 Ensuring Responsible Gaming

Your gaming activity is monitored to identify the possibility of excessive gambling, and precautionary measures are taken when needed. This is part of jili200's responsible gaming commitment.

2.5 Security and Fraud Prevention

Technical information is used to detect suspicious logins, unauthorized access, and fraudulent financial activity. This keeps your account secure.

2.6 Service Improvement and Analysis

Analytical information is used to improve the user experience, add new games and features, and increase site performance.

3. Data Security Measures

jili200 follows industry-standard security technologies and practices to keep your information secure:

• SSL Encryption: All data transmission on the site is secured through 256-bit SSL encryption.
• Secure Servers: Your information is stored in high-security data centers where unauthorized access is fully controlled.
• Access Control: Only authorized staff can access your information for specific required purposes.
• Regular Security Audits: Regular security audits are conducted to find vulnerabilities in the system.
• Two-Factor Authentication: Two-factor security can be optionally enabled for account access.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.

4. Cookies Policy

The jili200 website uses cookies, which store small data files in your browser. This helps improve the site's functionality and user experience.

4.1 Essential Cookies

These cookies are essential for the site's core functions. They are used to maintain login status, manage cart and session, and for security verification. Disabling these cookies will prevent the site from working properly.

4.2 Functionality Cookies

These cookies are used to remember your preferred language, display settings, and personalized experience.

4.3 Analytical Cookies

Analytical cookies are used to analyze site traffic and monitor page performance. Information collected this way is completely anonymous.

You can control cookies by changing your browser settings. Keep in mind, however, that disabling some cookies may cause certain features of the site to not work properly.

5. Data Sharing and Third Parties

jili200 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank), game management, and technical support. These partners are required to comply with privacy protection agreements.

5.2 Legal Obligations

Information may be provided when required by a lawful order from law enforcement agencies, a court order, or applicable law in Bangladesh.

5.3 Fraud Prevention

If serious fraudulent activity is detected, necessary information may be shared with relevant authorities and financial institutions.

6. Data Retention Period

jili200 retains your information only for as long as necessary:

• Information for active accounts is retained until the account is closed.
• Financial transaction records are retained for a specified period after account closure for regulatory and legal requirements.
• KYC verification documents are retained in accordance with regulatory guidelines.
• Technical logs are generally retained for up to 90 days.
• Information related to security incidents is retained until the investigation is complete.

7. Your Rights

As a user of the jili200 platform, you have the following rights over your own information:

7.1 Right to Access Information

You can contact us at any time to find out what information we have stored about you. Submit a request via 24/7 live chat or email.

7.2 Right to Correct Information

If there is any error in your stored information, you can request a correction. We will make the necessary corrections within a reasonable time.

7.3 Request to Delete Information

In certain circumstances, you can request that your information be deleted. Keep in mind, however, that some information may be required to be retained due to legal and regulatory obligations.

7.4 Objection to Data Processing

You have the right to object to the processing of your information for specific purposes. You can withdraw your consent to marketing communications at any time.

7.5 Right to Close Account

You can request to permanently close your jili200 account at any time. This request can be made through live chat support.

8. Protection of Minors

jili200 is only for individuals aged 21 and above. We do not knowingly collect or store information from any person under 21 years of age. Age is verified at the time of registration, and if an account holder is found to be under 21, that account will be closed immediately and the associated information will be deleted.

9. External Links and Third-Party Services

The jili200 website integrates software from game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others. These providers have their own privacy policies and manage information according to their respective policies. jili200 is not responsible for the privacy practices of third parties.

10. Changes to the Policy

jili200 reserves the right to change or update this privacy policy as needed. For any significant changes:

• The date of the update will be displayed at the top of this page.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the site after changes will be considered consent to the updated policy.

It is recommended to check this page regularly to stay informed about updates.

11. Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. Any disputes or claims will first be attempted to be resolved through mutual discussion. If a resolution cannot be reached through discussion, the applicable legal framework will be followed.